E-commerce Account Manager/ Specialist
We are looking for qualified individuals to work on our E-commerce marketplace accounts for our high tech consumer electronic products. We are currently working on the following marketplaces: Amazon, eBay, Walmart, Home Depot, BestBuy, Overstock, Groupon, NewEgg etc.We are looking for someone who has vast sales and listing knowledge experience to grow with our dynamic company.
POSITION RESPONSIBILITIES:
- Improve and increase our E-commerce sales, maintain outstanding rating and ranking on all marketplaces, and provide our best customer service.
- Maintain, optimize and improve our listings on the various marketplaces (title, description, images, reviews, prices, product specs, customer questions, etc.) to increase product ranking and sales.
- Manage the products reviews on the marketplaces.
- Pull and scrub reports from marketplaces, translate findings into insights and actionable growth tactics.
- Monitor and analyze KPIs (visits, conversation rate, ROI, cost analysis, return rate, etc.)
- Inventory planning: compare past and current sales trends to determine future inventory demand.
- Take command of aging inventory by finding the reasons for slowing demand and passing the solution to the team for corrections.
- Assist in SEO strategies and initiatives by ensuring sites are properly optimized for search engine success.
- Communicate effectively both internally and externally to meet customer needs and expectations.
- Proactively research online marketplaces to ensure accuracy and delivery of our content, while continuously looking at ways to improve our brand position.
- Identify new digital trends and applications that have the ability to increase brand awareness and sales.
POSITION REQUIREMENT:
- Able to work under pressure.
- Motivated, detail oriented, creative and problem resolving ability.
- Bachelor degree in related field is preferred.
- More than 3+ years’ experience in the Amazon, Walmart or Ebay marketplace account management, maintaining high level of seller performance for good accounts health.
- Strong knowledge of Microsoft Excel, including .csv & .txt files, filtering, conditional formatting, macros, pivot tables, etc.
- Strong communication skills.
- Strong customer service skills and ability of collecting positive product reviews and manage the negatives.
- Ability to meet project deadlines, multitask and managing multiple accounts at same time.
- Have initiative, resourcefulness, self-motivation, and a high level of ownership.
- Knowledge of Internet best practices and the impact they have on SEO.
- Experience with PPC - Management of Pay per click programs.
Job Type: Full-time
E-commerce Product Marketing Specialist
We are looking for an experienced e-commerce Marketing & Branding Specialist who is passionate about uncovering consumer insights and delivering innovative marketing campaigns. You will join a dynamic and fast-paced environment and you will generate strategies that grow market share and brand’s reputation, improve customer experience and drive growth.
Responsibilities
- Analyze how our brand is positioned in the market and crystalize targeted consumers insights
- Customize Social Media, PPC advertising and marketing strategy and campaigns to continue companies YOY growth
- Social Media management, posting, and content creation
- Social Media campaigns, PPC Ads, Adwords, Facebook Ads,
- Knowledge of Comparison Shopping Engines preferred.
- Grow our Social Media presence through Instagram, Facebook, and Youtube.
- Find and contact YouTube reviewers and Social Media Iinfluencers to help promote our products and obtain product reviews
- Translate brand strategies into brand plans, brand positioning and go-to-market strategies
- Lead creative development and create motivating stimulus to get targeted population to “take action”
- Establish performance specifications, cost and price parameters, market applications and sales estimates
- Measure and report performance of all marketing campaigns, and assess against goals (ROI and KPIs)
- Monitor market trends, research consumer markets and competitors’ activities to identify opportunities and key issues
- Oversee marketing and advertising activities to ensure consistency with product line strategy
- Monitor product distribution and consumer reactions
- Anticipate bottlenecks
- Brainstorm new and innovative growth strategies
- Align the company around the brand’s direction, choices and tactics
- Affilliate Marketing knowledge a Plus.
Requirements
- Proven working experience as consumer product development specialist or associate brand manager
- Social media experience- campaigns
- PPC experience
- Drive for results
- Excellent understanding of the full digital marketing mix
- Highly creative with ability to think out of box
- Experience in identifying target audiences and devising campaigns that engage, inform and motivate
- Proven ability to develop brand and marketing strategies and effectively communicate recommendations to executive management
- Strong analytical skills and data-driven thinking
- Advanced communication and interpersonal skills
- Up-to-date with latest trends and marketing best practices
- Excellent command of the English language
- Bachelors degree or equivilent experience
- Some times needs to work off business hours
Job Type: Full-time
Accountant
We are seeking an Accountant that has E-Commerce experience, is capable of handling multiple tasks and has through accounting knowledge. This is a dynamic role and the candidate should be willing to learn and grow with the company.
General Responsibilities:
- Enter bank account activity and complete reconciliations on QuickBooks.
- Prepare monthly Sales Reports for management.
- Accounts Payable: Process all freight invoices, commissions, & reconcile credit card activity.
- Accounts Receivable: Invoicing & manage all e-commerce & wholesale receivable accounts.
- Manage all financial aspects of drop/ship order returns.
- Create multi-channel fulfillment orders on Amazon to fulfill international orders.
- Claim Amazon reimbursements based on inventory & FBA reports.
- File shipping claims and resolve shipping related chargebacks.
- Calculate time-cards and submit payroll analysis to management on a bi-weekly basis.
- Take ad-hoc requests from management and act quickly in critical situations.
- Reference credit verifications
- Others
Skills / Qualifications:
- 3+ years Accounting & Booking experience (required)
- Experience in freight and E-Commerce
- Proficient in Excel & Outlook (Basic to Intermediate required)
- Must be able to work independently
- Strong analytical skills, attention to detail, and willingness to learn (required)
- Must be able to work independently
- Ability to prioritize work load, multi-task and solve problems
-Human Resource & customer service experience is a plus
Job Type: Full-time
